Vlatka Dragic Fitness Pty Ltd recognises the importance of your privacy and understand your concerns about the security of the personal information you provide to us. Vlatka Dragic Fitness Pty Ltd complies with the Australian Privacy Principles (APPs) as contained in the Privacy Act 1988 (Cth). The APPs detail how personal information may be collected, used, disclosed, stored and destroyed, and how an individual may gain access to or make complaints about the personal information held about them.
This policy details how Vlatka Dragic Fitness Pty Ltd manages personal information you provided. In the course of doing business with you, the collection of personal information is necessary.
WHAT PERSONAL INFORMATION WE COLLECT ABOUT YOU
The kinds of personal information we collect from you or about you depend on the transaction you have entered into with us, the services you have contracted us to provide, and the services you are interested in or the information you have requested.
“Personal information” is information or an opinion about an identified individual, or about an individual who is reasonably identifiable.
The kinds of personal information that we may collect and hold from you or about you include: your name, email address, measurements, questions asked, address, phone numbers and credit card details.
When you browse the Yummy Mummy Challenge by Vlatka Dragic Fitness Pty Ltd or contact us electronically, we may also record geographical tagging, cookies and statistical data. This may include your IP address, date and time of your visit, pages visited and information downloaded and type of browser used to access the Site.
We use this information to help us to make decisions about maintaining and improving our Site and online services.
A “cookie” is a small text file which is placed on your computer by our webpage servers when you access our Site. The purpose of a cookie is to help analyse web traffic and to allow our Site to respond to you when you return to our site. Cookies are also used to enhance the secure use of our Site.
Cookies are frequently used and in themselves do not identify the user, just the computer used. You can choose if and how a cookie will be accepted by configuring your preferences and options in your browser. If you decide not to display cookies you may not experience optimum performance of our Site.
While our Site may contain links to other websites with the exception of our related entities, those websites are not subject to our privacy standards, policies and procedures. We recommend that you make your own enquires as to the Privacy Policies of these third parties and we are in no way responsible for the privacy practices of these third parties.
HOW WE COLLECT AND HOLD YOUR PERSONAL INFORMATION
We aim to collect personal information only directly from you.
We collect personal information from you or about you from information you submit to us through your healthy eating questionnaire and emails and from your activity on our Site and social media platforms.
You can be anonymous or use a pseudonym when dealing with us, unless:
- the use of your true identity is a legal requirement; or
- it is impracticable for us to deal with you on such basis.
WHY WE COLLECT, HOLD, USE AND DISCLOSE YOUR PERSONAL INFORMATION
We collect, hold, use and disclose personal information from you or about you where it is reasonably necessary for us to carry out our business functions and activities. We collect, hold, use and disclose your personal information and healthy eating questionnaire answers as necessary to provide our services to you such as personalised healthy eating plan.
If we do not collect, hold, use or disclose your personal information, or if you do not consent, then we may not be able to answer your enquiry, complete the transaction you have entered into, or provide the services that you have contracted us to provide.
We also collect, hold, use and disclose your personal information for related purposes that you would reasonably expect, such as our administrative and accounting functions, fraud checks, providing you with information about other services offered by us, marketing and promotions, market research, newsletter communications, statistical collation and website traffic analysis.
Where we wish to use or disclose your personal information for other purposes, we will obtain your consent.
Where we use your personal information for marketing and promotional communications, you can opt out at any time by notifying us. Opt out procedures are also included in our marketing communications.
HOW WE HOLD AND STORE PERSONAL INFORMATION
Your personal information is held and stored by electronic means. We have electronic and procedural safeguards in place for personal information and take reasonable steps to ensure that your personal information is protected from misuse, interference, loss and unauthorized access, modification and disclosure:
- Data held and stored electronically is protected by internal and external firewalls, limited access via file passwords, and files designated read-only or no access.
- Data held and stored “in the cloud” is protected by internal and external firewalls, limited access via file passwords and files designated read-only or no access. We also require our IT contractors and other third parties to implement privacy safeguards.
- Where we disclose personal information to third parties (including contractors and affiliated businesses located locally and overseas), our contractual arrangements with them include specific privacy requirements.
- Vlatka Dragic Fitness Pty Ltd staff receive regular training on privacy procedures.
DESTRUCTION AND DE-IDENTIFICATION
We will retain your personal information whilst it is required for any of our business functions, or for any other lawful purpose.
We use secure methods to destroy or to permanently de-identify your personal information when it is no longer needed:
- Electronic records are deleted from all locations, to the best of our ability, or encrypted and/or placed beyond use.
We do not disclose your personal information to overseas recipients.
REQUESTS FOR ACCESS AND CORRECTION
We have procedures in place for dealing with and responding to requests for access to, and correction of, the personal information held about you.
In most cases, we expect that we will be able to comply with your request. However, if we do not agree to provide you access or to correct the information as requested, we will give you written reasons why. For further information, please see contact us.
To assist us to keep our records up-to-date, please notify us of any changes to your personal information.
COMPLAINTS AND CONCERNS
We have procedures in place for dealing complaints and concerns about our practices in relation to the Privacy Act and the APPs. We will respond to your complaint in accordance with the relevant provisions of the APPs. For further information, please see our Privacy Access, Correction & Complaints brochure or contact us.
HOW TO CONTACT US
Yummy Mummy Challenge by Vlatka Dragic Fitness Pty Ltd